More delivery company fun

I’ve often mentioned the strangely difficult struggle that is trying to get something delivered here. But today I’m in the middle of a story that makes even less sense than most.

I’ve ordered an office chair because the one I have has certain bits that are falling apart. So I ordered one and it was due to be delivered Friday via Fedex Ground. I worked from home Friday, made sure that I wasn’t doing anything that would prevent me getting the door, signed up for delivery notification by email and made sure that the chair was marked as being out for delivery… and around 11:30 got a notification that the Fedex truck had come and gone. This was a little weird, I had been at home all this time and no one had come around. I called Fedex to complain, we fully confirmed my address (including the door code), and everything was correct. When I went downstairs there was a notice on the front door of the building. Next delivery date was today.

Today I again work from home and make sure that I’m able to answer the door when the Fedex people show up. Again I get the delivery exception notification, again I call to complain, again confirm the address. And then when I go downstairs I see a notification. Only now it’s actually in the building (!) on the door of a mailbox, but it’s on the door of the wrong mailbox. Despite the mailboxes being clearly identified and the apartment number for delivery being correctly written on the notification paper. So the Fedex guy actually entered the building without calling me to be let in for some reason, and then proceeded to leave a notice not on my clearly-identified mailbox but on that of a guy one floor below me.

It’s not just today. Clearly for two business days running this Fedex contractor has made it to the building and despite the information he has being 100% correct, and myself being at home waiting for him, has just plain failed to deliver.

Meanwhile the postman had something I needed to sign this morning, he rang up, he was let in, came up to the apartment, got his signature. Just a few minutes ago I got another call from the front door, it was the UPS guy, I let him in, he came upstairs to deliver the package. Yet somehow the exact same instructions just aren’t cutting it with the Fedex guy. I don’t get it. Is this some kind of courier humor? Will the chair end up getting delivered by Ashton Kutcher who will then inform me that I’ve been punk’d? Someone’s putting some effort in it, the only other thing I can think of is that the guy who’s supposed to get the chair to me doesn’t know how to read numbers or something equally ridiculous (how did he manage to find the address then?). It’s beyond comprehension really.

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