Online banking FAIL

TFSAs are supposed to be easy to open, but as I found out today it seems terribly easy to screw the pooch. So to ING Direct — fix your registration software because it doesn’t work. There is nothing wrong with my social insurance number — I have used it to register as an employee, to files my taxes, and to open a few bank accounts already and it’s never been a problem before. Hell, I used it to open an RRSP using the ING web site before, yet now my application is rejected because of a problem validating my S.I.N., which hasn’t changed recently. Yeah, I could call and spend half an hour on the phone registering the account, but frankly do I really want to put some of my money into a bank that has no branches AND doesn’t do full QA on their own web software? I don’t think so. So, no linky for you.

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