If you got screwed by a scammer, the Bank of America would like to compound your trouble by having you roughed up by police, publicly humiliated in public and jailed. Also it’ll cost you thousands of dollars to get out of the legal mess. Higher standards? These idiots have lowered the bar of customer service to an unimaginable extent. The shitty service has reputedly resulted in a boycott that’s cost BoA $50 millions’ worth of business (more here), and keeps on spreading thanks to sites like BoingBoing.
Bits and rants from Tony Emond